Crowne Plaza Birmingham City By Ihg Exterior photoCrowne Plaza Birmingham City By Ihg Exterior photoCrowne Plaza Birmingham City By Ihg Exterior photo
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From70US$ /night
Check-in
02May2026Select date
Check-out
03May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Central Square, Birmingham, United Kingdom, B11HH
-
Near Brindleyplace
Great
8.8
8.9
/10
3.5
4.0
/5

Location

Crowne Plaza Birmingham City Centre is situated just five minutes' walk from Grand Central train station and the International Conference Centre (ICC). The hotel is a short ten-minute train journey from Birmingham Airport (BHX) and 45 minutes by car from East Midlands Airport (EMA). Its central position allows easy access to Birmingham's attractions, including the Mailbox shopping district and the Birmingham Hippodrome.

Rooms

The hotel offers 312 guest rooms with comforts like a pillow menu and satellite TV. Clubrooms include seating areas and access to a lounge serving breakfast and evening drinks. Children under 16 stay free, adding family accommodations to the room offerings.

Business Facilities

With 11 naturally lit meeting rooms, the hotel accommodates up to 300 delegates. The dedicated conference floor includes audiovisual support and catering packages through the Crowne Plaza Meetings Director. The on-site business center provides essential services including copying and printing.

Dining

b1 Restaurant offers sophisticated international cuisine and seasonal à la carte menus with city views. The b1 Bar serves a selection of cocktails and fusion dishes in a sleek environment. For quick meals, the Fast & Fresh menu is available for those on the go.

Wellness and Fitness

The hotel includes a well-equipped fitness center featuring a range of cardiovascular equipment and free weights. Guests seeking to maintain their exercise routines will find various workout options available. The fitness center supports a healthy lifestyle while traveling.

Highlights

Location: Steps from ICC and Grand Central

Rooms: Clubrooms with lounge access

Business: 11 meeting rooms for 300 delegates

Dining: b1 Restaurant with seasonal menus

“In my opinion, this hotel shines as a business-oriented destination, centrally located for Birmingham's key attractions, and that makes it a great advantage. The dedicated conference floor is a real asset, while the on-site restaurant caters to international palates; definitely a smart choice.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels
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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Standard King Room
2 persons
280 sq. feet 
1 King-size bed
Shower
Heating
Standard Double Room Two Double Beds
2 persons
280 sq. feet 
2 Double beds
Shower
Heating
Standard Double Room Accessible
2 persons
280 sq. feet 
1 Double bed
Shower
Heating
Standard Double Room Accessible Walk Shower
2 persons
280 sq. feet 
1 Double bed
Shower
Heating
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Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.8/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Crowne Plaza Birmingham City, indulge in a modern dining experience at B1 Restaurant, featuring a diverse à la carte menu and seasonal daily specials. With a welcoming atmosphere and stunning city views, each meal is an invitation to taste healthy options that cater to various dietary preferences.
Crowne Plaza Birmingham City By Ihg Restaurant photo

B1 Restaurant

Contemporary dining with an emphasis on healthy options
Ambiance
Modern setting showcasing remarkable city views, perfect for a relaxing meal
Key Offerings
Extensive à la carte menu, vegetarian, vegan, gluten-free, and dairy-free choices, and seasonal daily specials
Reservation
Reservations recommended
Open for breakfast and dinner; specific hours may vary

Crowne Plaza Birmingham City By Ihg Location

Central Square, Birmingham, United Kingdom, B11HH
Map view
Central Square, Birmingham, United Kingdom, B11HH
Nearby
Centenary Sq.
Hall of Memory
2000 ft
Restaurants
Turtle Bay
1600 ft
81-91 John Bright Street
The Canal House
1600 ft
12 Bridge Street
Chez Mal Brasserie
900 ft
The Mailbox 1 Wharfside Street
Miller and Carter Mailbox
2000 ft
178-180 Wharfside Street
Bistro Pierre
2300 ft
Waterside House 46 Gas Street Brindley Place
Explore Birmingham
Explore Birmingham's Attractions
Top Attractions
Activities
Dining
Entertainment
Bullring & Grand Central
Bullring & Grand Central
12 minutes' walk
A vibrant shopping destination featuring a wide range of stores and eateries, plus iconic architecture in the heart of Birmingham.
Gas Hall Exhibition Gallery
Gas Hall Exhibition Gallery
10 minutes' walk
An exciting art space showcasing temporary exhibitions across multiple art forms, with regular free entry for visitors.
Birmingham Back to Backs
Birmingham Back to Backs
11 minutes' walk
A heritage site highlighting Birmingham's industrial past through restored back-to-back houses, offering guided tours to explore.
Statue of Horatio Nelson
Statue of Horatio Nelson
10 minutes' walk
This impressive statue commemorates Admiral Nelson and is set in a picturesque square, perfect for a brief photo opportunity.
Ackers Adventure
10 minutes' drive
An outdoor adventure park offering activities like skiing, snowboarding, and kayaking, for thrill-seekers of all levels.
Peace Gardens
10 minutes' walk
A serene park ideal for relaxation, featuring beautiful landscaping and walking paths, perfect for a calming afternoon.
Turtle Bay
Turtle Bay
6 minutes' walk
Caribbean-inspired cuisine with a lively atmosphere, known for its flavorful jerk dishes and rum cocktails. Reservations recommended.
The Canal House
The Canal House
6 minutes' walk
A canal-side pub with a rustic vibe, serving traditional British dishes with a modern twist, perfect for casual dining.
International Convention Centre
10 minutes' walk
A premier venue hosting various events including concerts and conferences, known for its impressive architecture and facilities.
Library of Birmingham
Library of Birmingham
12 minutes' walk
An architectural marvel offering a vast collection of books, exhibitions, and events, showcasing local culture and history.
Tips on navigating the city
City Centre
Birmingham14 min  ·  3700 ft
Airports
Birmingham (BHX)27 min  ·  11.0 mi
East Midlands (EMA)102 min  ·  42.1 mi
Train
Birmingham New Street6 min  ·  1700 ft
Birmingham Snow Hill10 min  ·  2700 ft
Bus
Bus stop14 min  ·  3700 ft
Get access to exclusive early booking discounts for your family’s upcoming getaway
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby at GBP 21 per day.
Internet
Wireless internet is available in for free.
Breakfast
You can start your day with a full breakfast, which costs GBP 19.50 per person per day. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, French, Spanish, Italian, Portuguese, Czech, Hungarian, Chinese, Polish, Russian, Turkish, Croatian
Year renovated:
2008
Number of floors:
9
Number of rooms:
312
Former name
crowne plaza birmingham city centre

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review summary
Based on recent reviews
Powered by AI
The Crowne Plaza Birmingham City offers modern, clean rooms, with many guests highlighting the spaciousness and recent refurbishment. You'll find the hotel conveniently located near the train station, ICC, and Symphony Hall, making it easy to explore the city center and canal area. Some guests have mentioned that the air conditioning can be quite loud. A good breakfast is usually provided.
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Review score
Based on 1598 verified reviews
8.8/10
Great
89%
Recommend
Location
9.2/10
Staff
9.2/10
Value for money
8.5/10
Paid Wi-Fi
8.6/10
Pros
Comfortable bed
Great breakfast
Friendly staff
Central location
Cons
Slow lifts
No parking
Useless air con
Guest reviews
based on 1598 reviews
8.8/10
based on 2583 reviews
4/5
based on 2894 reviews
8.8/10
David from United Kingdom
Couple
Standard Room
3 nights in November 2025
|
Reviewed:February 09, 2026
7/10

a satisfactory stay

double bedclose proximityarena proximitywindy weatherroom noisesleep disturbance
i found two double beds perfect for our group. the hotel was really close to bars and restaurants. it was also really close to utilita arena.
the weather was very windy and my room 907 was very noisy. i did not sleep at all. it was very load with the wind whistling down the corridor.
0 Helpful
benjamin from united kingdom
premium king room club lounge access
3 nights in November 2025
|
Reviewed:February 04, 2026
9.5/10

city center comfort

great sizeimmaculate cleanlinessexcellent buffet breakfastcigarette smoke
the room size impressed me. it was looked super fresh and offered ample space to relax after a day exploring. i enjoyed the excellent buffet breakfast. a great variety of options ensured a satisfying start to the day with many choices.
i booked a club lounge access room, but it smelled of cigarette smoke, at first. it was moved, and the replacement room was much better.
Location
10/10
the hotel is conveniently situated near the city center. this proximity allows easy access to shopping areas and local attractions. the train station is also within walking distance.
Facilities
9/10
there is a bar area on-site that is quite nice. luggage storage is available. a 24-hour bar offered convenient access.
0 Helpful
|
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Joseph from United Kingdom
Business traveller
standard room
3 nights in November 2025
|
Reviewed:January 20, 2026
6/10
breakfast buffetoutdated bathroomhot water control
the breakfast buffet offered a good choice of fresh food.
the bathroom felt outdated. it had a difficult-to-access bathtub without proper support. the hot water control did not work well, so regulating the water temperature was impossible. i could not shower properly, which ruined the stay.
0 Helpful
Camila from Spain
Business traveller
standard king room
3 nights in October 2025
|
Reviewed:December 26, 2025
9.3/10

convenient and comfortable

helpful staffgood breakfastloud aircon
the manager acknowledged me quickly upon my arrival. he helped me with my luggage. reception staff members were friendly and helpful. the breakfast had a good range of options.
i found the air conditioning unit quite loud. it impacted the room's overall comfort. i hope this can be addressed in the future.
Facilities
9/10
the hotel offered good access to car parking. it is close to many restaurants. the location is near the utilita arena which is very convenient. the spacing allowed for large tables.
Service
10/10
the staff were excellent and very friendly. thiago provided helpful and professional dinner service. he greeted us with a smile and ensured a pleasant experience. the breakfast service was also excellent and efficient
Rooms
9/10
the room was very clean and freshly decorated. it had conditioner as well as shampoo available in the shower. the bed was very comfortable and clean. it provided a relaxing environment .
0 Helpful
|
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Frank from Germany
Business traveller
standard king room
4 nights in November 2025
|
Reviewed:December 11, 2025
8.7/10

serene city stay

central locationprompt servicehot showernoisy air conditioning
the location is central providing easy access to many attractions staff offered prompt and friendly service i found a provided ironing kit very useful the shower was hot and the tv had many channels to choose from
the air conditioning system made significant noise disrupting sleep i wish there was a solution to reduce noise level in rooms
Service
9/10
the staff's attentive demeanor at reception ensured swift assistance and check-in the team was quick to address inquiries and offer directions to nearby points of interest i felt well taken care of.
Facilities
8/10
the hotel boasts convenient access to city center attractions many restaurants and shops are within walking distance nearby the hotel offered secure underground parking i found available at a reasonable daily rate.
Rooms
9/10
the room featured a comfortable bed and a spacious layout a good tv channel selection was included as well the tea and coffee facilities offered convenience for early mornings i enjoyed this relaxing setting.
0 Helpful
|
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duncan from united kingdom
Business traveller
standard room
4 nights in June 2025
|
Reviewed:July 16, 2025
7/10

a decent stay overall

quick check-inspacious roompolite staffnoisy air conditioningdelayed orderclean wine glasses
the check-in process was quick. the room was spacious. the staff was polite (they were helpful too).
The air conditioning unit was very noisy, so i had to turn it off. i tried to order sandwiches late in the evening. It took over an hour for them to arrive. there were no clean wine glasses available.
0 Helpful
Isaac from United Kingdom
Single
Standard Room
3 nights in June 2025
|
Reviewed:June 16, 2025
9/10
full rangeon-site parkingcleaning staff
Breakfast included a full range of traditional English options. There was convenient parking directly under the hotel. The room was very clean. It was obvious the cleaning staff put in a lot of effort.
My shower had major issues, water came out sideways.
0 Helpful
FAQs
About Crowne Plaza Birmingham City By Ihg
Which landmarks are closest to the Crowne Plaza Birmingham City By Ihg hotel?
Guests of the Crowne Plaza Birmingham City By Ihg hotel can visit Grosvenor Casino Birmingham (within 5 minutes' walk of the accommodation), or the historical Gas Street Basin placed 9 minutes' walk away.
What is the closest airport to Crowne Plaza Birmingham City By Ihg hotel?
Birmingham airport is located within a 33-minute drive (20 km) from Crowne Plaza Birmingham City By Ihg hotel.
Can we park our car at this stylish hotel?
Yes, at this stylish hotel there are parking spaces provided nearby.
What payment methods are available in the 4-star Crowne Plaza Birmingham City By Ihg hotel?
At the 4-star Crowne Plaza Birmingham City By Ihg hotel, you can pay using Visa and American Express.
What kinds of rooms does the stylish 4-star Crowne Plaza Birmingham City By Ihg hotel offer?
The stylish 4-star Crowne Plaza Birmingham City By Ihg hotel offers such room types as Premium King Room, Standard King Room, and Family Room.
Does the staff at the 4-star Crowne Plaza Birmingham City By Ihg hotel speak any foreign languages?
Yes, the staff of the 4-star Crowne Plaza Birmingham City By Ihg hotel will help you in Turkish, Russian, Chinese, German, and Italian.
Are there any business facilities featured at the 4-star Crowne Plaza Birmingham City By Ihg hotel?
For business travellers the 4-star Crowne Plaza Birmingham City By Ihg hotel offers 11 meeting rooms as well as a laptop safe and a photocopy machine.
Are there any cleaning services provided at the stylish 4-star Crowne Plaza Birmingham City By Ihg hotel?
Yes, the stylish 4-star Crowne Plaza Birmingham City By Ihg hotel, which received the score of 9.1 for cleanliness, provides dry cleaning and housekeeping.
Which facilities are provided in the 4-star Crowne Plaza Birmingham City By Ihg hotel?
Top locations of the 4-star Crowne Plaza Birmingham City By Ihg hotel include a lobby area and a restaurant, whereas guests' safety will be ensured with 24-hour security.

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Rooms and Guests2 Guests, 1 Room